Coral Sea Mercantile stand tall within the debt collection industry because of our proficient and effective debt collection procedures enabling a very high debt collection success rate. We are offering our professional services in Brisbane, Sunshine Coast, Gold Coast and Rockhampton. We also have debt recovery agents in Mount ISA, MacKay, Hervey Bay, Hughenden, and Gladstone. We specialize in Commercial/Business services which may include the following but not exclusively:-

Coral Sea Mercantile is proactive rather than reactive in resolving your debt,therefore it may be necessary to develop a payment plan with your approval which we can monitor until finalised.

At Coral Sea Mercantile clients will have a personal collection agent solely allocated to them. We have agents based in Townsville and Brisbane. We also cover many other locations.

Reports can be issued frequently to suit your company’s requirements.

We have the services  of a specialised lawyer in the debt recovery/Litigation field with offices throughout Australia and New Zealand.

A feasibility study will be run free of charge on the case and we will advice of the appropriate path regarding Legal action or litigation.

All litigation cost will be discussed before proceeding.

Whilst the need of litigation is unnecessary in the majority of accounts our relationship with our lawyers is very strong and compliments our service on the basis that it is result driven. We have teamed together with our lawyers to collaboratively collect for you. Examples of this collaboration include heavily discounted professional fees.

If a client has absconded Coral Sea Mercantile can try and trace your debtor. We have various means at our disposal e.g REVS vehicle search,Electoral roll,to chase the debtor.

A minimum commission for each account is applicable $10 + GST

  •      Debt collection Nationally and Internationally
  •      Process Serving
  •      Property Searches
  •      Litigation Services
  •      All relevant searches
  •      Review of all credit applications
  •      Credit Risk Management including outsourcing of Credit Department
  •      BCIPA (Building & Construction Industry Payment Act Oct 2004
  •      Debt Collection Training
  •      Skip Tracing on request
  •      QCAT/VCAT etc

What Our Clients Say...

Wonderful customer service. We trust the collector we have been using for many years and rely on her advice before we proceed on any legal matters. The litigation Lawyer used at CSM has helped us out of some diffilcult transport issues.

David Kerim, OMB Enterprises/Moura Transport

Mike and the crew at CSM have dealt with our complexed debts in a professional manner and the results speak for themselves. In these troubled times it is reassuring to know someone will give you honest advice, keep up the good work. We have used various debt collection agencies before but the experience and knowledge offered by CSM has kept us with them for many years.

Kerrie Edwards, Big Hammer Building Centre

CSM understand the nature of our business; and the service and communication has always been great. I would not hesitate to recommend their services to any potential clients. CSM have done a excellent job in helping the Hospital keep on top of our outstanding debts.

Julie Hunter, Maryborough Hospital

CSM has a fantastic understanding of our specialised industry and designed our credit application years ago. Debts are dealt with promptly, you can never loose with a policy of “NO COLLECTION NO FEE".

Albert Hendricx,DirectHit Trenchless