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1. Research Clients

Avoid future headaches by going with your instincts and researching your clients. Before you starting working with a client CSM can provide peace of mind by providing all relevant searches at little cost.

2. Cool and Calm

Always be pleasant and polite. You catch more bees with honey than vinegar. Listen to your client and try and resolve any issues swiftly to avoid excuses. It is amazing how many people are more likely to pay if they see you in a favourable light.

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What Our Clients Say...

Mike and the crew at CSM have dealt with our complexed debts in a professional manner and the results speak for themselves. In these troubled times it is reassuring to know someone will give you honest advice, keep up the good work. We have used various debt collection agencies before but the experience and knowledge offered by CSM has kept us with them for many years.

Kerrie Edwards, Big Hammer Building Centre

Wonderful customer service. We trust the collector we have been using for many years and rely on her advice before we proceed on any legal matters. The litigation Lawyer used at CSM has helped us out of some diffilcult transport issues.

David Kerim, OMB Enterprises/Moura Transport

CSM understand the nature of our business; and the service and communication has always been great. I would not hesitate to recommend their services to any potential clients. CSM have done a excellent job in helping the Hospital keep on top of our outstanding debts.

Julie Hunter, Maryborough Hospital

CSM has a fantastic understanding of our specialised industry and designed our credit application years ago. Debts are dealt with promptly, you can never loose with a policy of “NO COLLECTION NO FEE".

Albert Hendricx,DirectHit Trenchless