About Us

CSM debt recovery was first started eight years ago by Mike Robinson to fill a gap in regional Queensland where people were looking for a local ,trustworthy service.

Mike has Thirty years’ experience in finance  and credit management and is enthusiastic about helping people to improve business profitability .

We only employ knowledgeable and experienced staff to handle your case personally and professionally.

We pride ourselves on customer service and a one on one relationship with our clients. The reputation of our clients is paramount and is always protected due to our professional approach and conduct.

CSM are specialised in commercial debt recovery and commercial litigation. Every account is given the attention it deserves and our systems are highly successful in obtaining payment from the debtor.

If you require further action we can proceed to Minor debt claims (QCAT/VCAT etc ) on your behalf. A quoted costing is always forwarded for prior approval  .

All litigation costs will be discussed before proceeding. Whilst the need for litigation is unnecessary in the majority of accounts our relationship with our lawyers is very strong and compliments our result driven service.

We have teamed together with our ethical  solicitors to collaboratively collect for you. Examples of this collaboration include heavily discounted professional fees and quoted costings .

Mike is passionate about creation of small business in the community and is a committee member of  Small Business Development centres

Due to our very high collection success rate, CSM debt recovery is growing nationally whilst maintaining the original values. We currently operate from offices in Brisbane, Townsville, Sunshine Coast, Melbourne and Sydney.

Our Team

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Mike – Director


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Claire – Business Partner


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Milo – Head Office Security

What Our Clients Say...

Wonderful customer service. We trust the collector we have been using for many years and rely on her advice before we proceed on any legal matters. The litigation Lawyer used at CSM has helped us out of some diffilcult transport issues.

David Kerim, OMB Enterprises/Moura Transport

Mike and the crew at CSM have dealt with our complexed debts in a professional manner and the results speak for themselves. In these troubled times it is reassuring to know someone will give you honest advice, keep up the good work. We have used various debt collection agencies before but the experience and knowledge offered by CSM has kept us with them for many years.

Kerrie Edwards, Big Hammer Building Centre

CSM understand the nature of our business; and the service and communication has always been great. I would not hesitate to recommend their services to any potential clients. CSM have done a excellent job in helping the Hospital keep on top of our outstanding debts.

Julie Hunter, Maryborough Hospital

CSM has a fantastic understanding of our specialised industry and designed our credit application years ago. Debts are dealt with promptly, you can never loose with a policy of “NO COLLECTION NO FEE".

Albert Hendricx,DirectHit Trenchless