CSM debt recovery was first started eight years ago by Mike Robinson to fill a gap in regional Queensland where people were looking for a local ,trustworthy service.
Mike has Thirty years’ experience in finance and credit management and is enthusiastic about helping people to improve business profitability .
We only employ knowledgeable and experienced staff to handle your case personally and professionally.
We pride ourselves on customer service and a one on one relationship with our clients. The reputation of our clients is paramount and is always protected due to our professional approach and conduct.
CSM are specialised in commercial debt recovery and commercial litigation. Every account is given the attention it deserves and our systems are highly successful in obtaining payment from the debtor.
If you require further action we can proceed to Minor debt claims (QCAT/VCAT etc ) on your behalf. A quoted costing is always forwarded for prior approval .
All litigation costs will be discussed before proceeding. Whilst the need for litigation is unnecessary in the majority of accounts our relationship with our lawyers is very strong and compliments our result driven service.
We have teamed together with our ethical solicitors to collaboratively collect for you. Examples of this collaboration include heavily discounted professional fees and quoted costings .
Mike is passionate about creation of small business in the community and is a committee member of Small Business Development centres
Due to our very high collection success rate, CSM debt recovery is growing nationally whilst maintaining the original values. We currently operate from offices in Brisbane, Townsville, Sunshine Coast, Melbourne and Sydney.